This page outlines what is usually included in our support retainers, together with our SLA.
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Support Services for Your Online Success
We aim to help our clients in as many ways as we can. Here’s a list of what is usually included in our support retainers, available by emailing us at our Support email address :-
DATA AND REPORTS
SITE ALTERATIONS & UPDATES
While these services are usually included in our standard support package, we understand that every law firm’s needs are unique. If you require additional services beyond the standard offering, please discuss with your Account Manager, and we can provide a personalised quote tailored to your specific requirements.
At MLT Digital, we are the key to unlocking your law firm’s full online potential. Our dedication to making your firm stand out in the digital landscape is at the core of our brand. If you’re ready to take your online presence to the next level and increase your client leads, we’re here to help. Contact your Account Manager today to get started on your journey to online success.
Please note that we do not offer Priority 1 support for social media-related requests – all clients retain full access to social media and may remove or alter posts as needed.
This is how such requests should be communicated to us and responded to by our Support Team:-